The safety and rights of our customers are our top priority
August Entrepreneurship and our subsidiaries* (hereinafter referred to as “August Entrepreneurship,” “we,” or “us”) wish to give all users of our website the best possible experience with our digital solutions, and therefore, we use data concerning customers and users combined with information from third-party solutions.
August Entrepreneurship strives to protect all customer data collected on its website. We have procedures which attempt to ensure that all personal information is processed in accordance with law, both internally at Louis Poulsen and by our business partners.
August Entrepreneurship is responsible for the purpose and means of the processing of data, and we, therefore, reserve the right to protect your information in accordance with law.
3 What data we collect
August Entrepreneurship wishes to protect our customers’ and users’ privacy, regardless of which digital solutions are used, so the collection and storage of data are adapted to the solution used.
3.1 Automatically collected data
August Entrepreneurship’s digital solutions are based on various technologies for enhanced ease of use and security. These technologies collect data automatically through various methods, including cookies and analysis of clickstream data.
Cookies are small text files containing letters and numbers, which are placed on your computer or other devices when you visit a website and can be used to track pages you visit and to help you continue where you left off, or to remember your language settings or other preferences.
3.1.2 Clickstream data
All visits to a digital solution require information to be sent from your browser to a server. By analyzing this data, August Entrepreneurship can optimize our digital solutions. Data is collected via third parties on our behalf.
Data about your visits to our site can be collected for system administration and internal marketing-related analyses. This data is statistical information concerning users’ behaviour with the digital solutions.
Examples of data that is collected and analyzed:
Date and time of visit
The pages of the solution that are visited
The IP address of the visitor
Information about the browser and computer used (i.e., type, version, operating system, etc.)
The URL from the point of referral (the page from which the visitor has come to August Entrepreneurship’s solution)
Location information using various technologies, including IP address and other sensor that may provide us with information
Certain services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to us when you install or uninstall that service or when that service periodically contacts our servers
We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
3.2 Information actively submitted by you
In addition to the information collected automatically, we also process data that users have actively given to August Entrepreneurship.
Examples of data actively submitted by users include personal and contact details such as email, telephone number, address, date of birth, etc. If you submit information on behalf of another person, it is your responsibility to ensure that you have the right to share this information with us.
This may also include information that you share with us via Facebook and other social media outlets, by participating in a sweepstakes, drawings and other competition, or in connection with any registration to receive newsletters from August Entrepreneurship. Information may also be submitted to August Entrepreneurship in connection with customer service or support inquiries.
4. Use and storage of the collected data
4.1 Purpose of collection
Below are some examples of how we use the information collected:
Adjustment of digital solution content
Execution of orders in the online shop, including basket function, payment, checking of card data, etc.
The opportunity to participate in customer surveys, competitions, drawings, etc. via digital solutions
Archive of registered products and related personal data
Administration of memberships
Order processing and communication in connection with your order or other inquiries to August Entrepreneurship
Confirmation of your identity in communication with August Entrepreneurship
If we have your explicit consent, we may contact you via the contact details you have provided for marketing, sales, advertising, and analysis purposes, either by post, digital mail, or telephone
We can target the offers and campaigns for each customer on the basis of behaviour history and demographic data, combined with third-party solutions and data
The information is stored for the statutory period of time, and we delete information that is no longer required. The period of time depends on the nature of the information and the reason that it is stored. Unless it is deleted by request, information for electronic marketing purposes is retained for a maximum of 12 months after we last used this information.
4.3 Property of August Entrepreneurship
August Entrepreneurship may use information you voluntarily provide to us to provide a better experience. Any suggestions made to us shall become our property. Additionally, any testimonials or reviews of products and/or services given to us shall become the property of August Entrepreneurship. By submitting any suggestions, testimonials, reviews and the like, you agree that it shall become the property of August Entrepreneurship and we may use the suggestions, testimonials, reviews and the like without any further compensation to you.
5 Disclosure of information
5.1 In general
We may disclose your information if we are subject to a request or demand to forward or share data in order to comply with a legal obligation. Disclosure may also take place as instructed by a court of law or another authority, or to protect the trademarks, rights, property, or security of August Entrepreneurship. This may entail the exchange of information with other companies and organizations for the purpose of protection against fraud.
August Entrepreneurship uses service providers and data processors which operate on our behalf. The services may, for example, comprise server hosting and system maintenance, analysis, payment solutions, control of addresses and credit standing, email service, etc. These business partners may be given access to data to the extent necessary in order to provide their services and solutions. The business partners will be contractually obligated to treat all data as strictly confidential and will not be permitted to use data for other purposes than pursuant to its contractual obligation to August Entrepreneurship
August Entrepreneurship may share non-personally identifiable information publicly and with our partners, including without limitation, publishers, advertisers and connected sites. For example, we may share information publicly to show trends about the general use of our services.
5.2 Special information concerning Google Analytics
August Entrepreneurship currently uses Google Analytics as the web analysis tool in our digital solutions. Web analysis data is sent from our digital solutions for analysis in the service offered by Google. Google Analytics functions as the “data processor” of the data, and August Entrepreneurship as the “data controller” of the data; and August Entrepreneurship’s data may only be disclosed by agreement or in order to comply with legal requirements.
You can read more about Google’s confidentiality policy here:
Google offers various solutions to protect the anonymity of your data and online behaviour; see more here:
5.3 Retargeting technologies
Our websites use retargeting technologies. This gives us the opportunity to advertise directly to our visitors on other websites. Based on their interest in visiting our websites, we believe that the display of personal interest-based advertising is more interesting for our customers than ads that may not relate to their personal interests.
We also work together with partners that use tracking technologies to display digital ads on our behalf. These partners may collect information about your visits to our digital solutions and your interaction with our communication, including advertising.
Retargeting technologies analyze your cookies and display ads based on your previous online activity. For further information about cookies, see section.
Unless you affirmatively opt-out of receiving additional communications, we reserve the right to communicate with you from time to time using various methods to present offers regarding August Entrepreneurship that we think may be of interest to you.
We have adopted internal information security rules with instructions and measures to protect your personal data from being destroyed, lost, or changed; from unauthorized publication; and from unauthorized persons’ access to or knowledge of this data.
We have established procedures for granting access rights to those of our employees who process sensitive personal data and data that reveals information concerning personal interests and habits. We control their actual access through logging and supervision. To avoid loss of data, we regularly backup our data sets. We also use encryption to protect the confidentiality and authenticity of your data.
If you have chosen a password for one of August Entrepreneurship’s digital solutions, you are responsible for storing this password in a responsible way, and also for using a secure connection when you use the password. Data transmission is never 100% secure via the internet, but August Entrepreneurship attempts to protect your personal information and support secure digital communication.
Although August Entrepreneurship uses commercially reasonable methods to secure personal data it may collect about you, there can be no guarantee of absolute security from third party criminal interference or other such unwelcomed intrusions to data we collect. In the event of an unauthorized intrusion into our data, we will take the steps as required by applicable Turkey law regarding the proper notifications.
7.1 You are in control
When you provide information to August Entrepreneurship, you do so on a voluntary basis. There may be services and functions, such as the execution of an order placed via our webshop, that will only function if you have chosen to give us access to personal information. We offer our customers and users the opportunity to retain control over their data, such as by providing the option to delete accounts and registration for digital services.
You can send us an email or a letter if you require information into which data is registered. See our contact details at the bottom of this document. At no charge, you have the right to receive one copy of the personal data that we process concerning you.Access to the disclosure of information may be limited, however, in order to protect other persons’ privacy as well as business secrets and intellectual property rights.
Please also note that August Entrepreneurship interacts with digital solutions to external media with their own privacy policies which lie beyond August Entrepreneurship’s control. We recommend that you keep yourself informed of the current policies of these external media.
7.2 Withdrawal of registration and objection
You have the right to object to our processing of your personal data.
If you receive emails with marketing content and wish to cease receiving these emails, click on the “unsubscribe” link in the email, after which you will no longer receive any further marketing material sent to the email address in question. If you would like to unsubscribe from all marketing material, whether it is digital or analog, you must contact August Entrepreneurship in writing, marking your correspondence “protection of personal information.” We may request further documentation to comply with your request and to verify your identity, such as a copy of your driver’s license or passport. Any related costs to opt-out and to comply with our requirements are not covered by August Entrepreneurship and are your responsibility.
Personal data for use in connection with service and administrative inquiries may also be cancelled by contacting Louis Poulsen (see above), which will then delete the user manually.
7.3 Verification and updating of information
You may have your personal data which is registered by August Entrepreneurship updated, supplemented, blocked, or deleted by complying with current law. If we are unable to comply with your request, you will be informed within a reasonable period of time.
8 Updating this policy
August Entrepreneurship will comply with applicable law regarding privacy and data protection. We update this policy on an ongoing basis, based on any changes in law, and to ensure that this policy reflects the current digital solutions that we offer to our customers. Significant changes will be announced via our website and may also be communicated by email.
9 Contact details
Write to:[email protected] or to İvedik-Organize Sanayi Bölgesi Eski 21 Cadde Yeni 1354 Cadde 138/79 Yenimahalle/Ankara/Turkey
Refunds and Return Policy
Our policy lasts thirty (30) days. If 30 days have gone by since your purchase, unfortunately we cannot guarantee you a refund or exchange.
To be eligible for a return, your item must be in an unused condition and must be in the products original packaging.
There are situations where a refund may be declined, or only partial refund granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to August Entrepreneurship’s error.
- Any item that is returned more than 30 days after purchase
To make a claim for a refund or exchange
Repackage the item(s) and return send to the return adress at the below.
İvedik-Organize Sanayi Bölgesi 1354 Cadde 138/79 Yenimahalle/Ankara/Turkey 06378
- Ensure a copy of your original invoice is emailed to the team and/or placed inside the package been redelivered.
Refunds (if applicable)
Once your return is received August Entrepreneurship will inspect the goods, we will either contact you by phone or send an email to notify you that the goods have been received. We will also notify you of the approval to refund.
If a refund is approved August Entrepreneurship will require details or your original method of payment. This will require you to provide either your Credit Card number, or Bank details (BSB & Account #). Once these details have been provided a payment into your account will be made within seven (7) days.
To complete the process August Entrepreneurship will provide (by email) a copy of an eftpos refund docket, or payment remittance.
Late or missing refunds
If you haven’t received a refund first check your bank account again. Bank transfer refunds can take up to three (3) days to process.
Please note that refund payments made to your credit card companies may take up to seven (7) days for this refund to be officially processed.
For further detail please contact the team at August Entrepreneurship on +905413543606 or [email protected]
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us on +905413543606 or [email protected]
Unless otherwise explicitly stated, copyright and all other proprietary rights in the Content (including but not limited to software, audio, video, text and photographs) rests with August Entrepreneurship Co. or its licensors, irrespective of whether a copyright symbol or statement is present.
There are a number of proprietary logos, service marks, trademarks, slogans and product designations found on this Site. By making them available on this Site, August Entrepreneurship Co. is not granting you a licence to use in any fashion. Access to this Site does not confer upon you a licence under any of August Entrepreneurship Co.’s or any third party’s intellectual property rights.
Except as otherwise provided, the Content published on this Web Site may be reproduced or distributed in unmodified form for personal non-commercial use only. Any other use of the Content, including without limitation distribution, reproduction, modification, display or transmission without the prior written consent of August Entrepreneurship Co. is strictly prohibited. All copyright and other proprietary notices shall be retained on all reproductions.
Our policy is to comply with all intellectual property laws, and to act expeditiously upon receiving any notice of claimed infringement. If you believe that your work has been reproduced on this website in a manner that constitutes copyright infringement, please provide a notice of copyright infringement identifying the original copyrighted work and the portions of the August Entrepreneurship Co. site that is claimed to be infringing such copyright.
Any material or information sent through or in connection with this Web Site by you (“User Materials”) will be treated as non-confidential and non-proprietary, and immediately become the property of August Entrepreneurship Co., subject to any privacy policies posted on this Web Site. August Entrepreneurship Co. may use such User Materials as it deems fit, anywhere in the world, without obligation for compensation, and free of any moral rights, intellectual property rights and/or other proprietary rights in or to such User Materials.